|
 |
|
| Infrastructure & Network Services |
| |
Infrastructure Services
WNS has world class infrastructure services that can be delivered onshore or offshore. WNS has over 11 years in managing networks, telecommunications equipment, servers, data centers, and support services in mission critical, 24x7 environments. WNS uses ITIL based processes to drive service delivery to new levels while reducing costs dramatically.
What we do:
-
Network Management
WNS Network Management services can help you develop cost effective, fault tolerant, self healing, MPLS based networks. WNS teams can architect, procure, implement, and maintain Wide Area Network (WAN) circuits for both data and voice requirements. With our 24x7 redundant NOCs, WNS can remotely monitory and manage all equipment end-to-end and work with providers and internal IT staffs to provide unparalleled uptime.
-
Remote Infrastructure Management
WNS Remote Infrastructure Management provides proactive 24x7 offshore monitoring and management service focused on keeping critical servers and software functioning. The team uses state of the art monitoring tools to ensure uptime and performance.
-
Thin Client Implementation
WNS has extensive experience architecting and deploying thin client solutions for our clients. WNS uses thin client technologies such as Citrix and VM Ware to deploy application software to anywhere in the world securely.
-
Office/data center build
WNS has extensive experience is office/data center build out across geographies. The services include site assessment, planning, architecture, engineering, sourcing, installation, commissioning, ongoing operations, maintenance and monitoring.
Managed services/hosting:
WNS owns and manages hosting facilities in Gurgaon and Mumbai, in addition to the co-allocated facilities in USA and UK. WNS currently provides managed services for network, application servers, database servers, email servers, and telecom infrastructure. The facilities include complete redundant power, 24X7 monitoring, DR capability and backup/recovery.
IT support/Helpdesk:
WNS maintains an IT helpdesk which provides triage and level 1 support for more than 100 of their clients out of its facilities in Mumbai, Gurgaon, and Pune. WNS also has dedicated support teams providing Level 2 and Level 3 support in specialized areas which include network, telecommunication, desktop, and legacy/client applications.
IT infrastructure and process design/re-engineering:
WN employs experienced systems consulting teams in both onshore and offshore locations providing their clients consulting services in implementing enterprise applications, integrations, infrastructure design/deployment, ITIL based process implementation, platform development/deployment, and IT roadmap design.
Value to our clients:
- Impressive background in delivery of infrastructure products under demanding deadlines
- Reduced cost using onshore / offshore delivery model
- Utilize expensive onshore resources more effectively
- De-risk projects by having a focused delivery team
- Speed to market
- Turn-key deployment and operations with SLAs
- Enhanced security
|
|
|
