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WNS offers healthcare providers a broad-based set of services
including receivables management, claims automation and
customer service that streamline and automate the entire
billing and reimbursement process. Our service offerings
are structured to align with your end-to-end business process
and designed in a modular framework which offers optimal
flexibility. We enable providers to improve accuracy and
turn-around time for claims and in the long-term, enhance
levels of dollar recovery.
Efficient revenue cycle management has a direct impact on
the cash flow of healthcare providers. Industry reports suggest
that providers do not collect about 4% to 12% of the money
to which they are entitled. Additionally, improper or incomplete
HIM coding and billing processes delay the average payment
for services rendered by 75 days compared to only 28 days
for a non-healthcare organization.
WNS has AAPC-certified (CPC) coders who are thoroughly trained and experienced in HIM coding.
Our Provider Services include the following processes:
- Pre-service: Appointment scheduling, pre-verification
check, physician referral and patient registration
- Claims Preparation: Coding, charge entry, billing
and payment posting, claims submission
- Account Receivables Management: Collection follow-up,
reimbursement analysis, denials management, claims reprocessing
- Customer Service: Inbound customer service, outbound
calls, web customer support, clinical trial enrollment,
customer support call center
Contact Information
To learn more about how WNS' healthcare solutions and services can help you, send an email to healthcare@wnsgs.com.
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