WHAT WE DO

SERVICE OFFERINGS

Industry Specializations

Travel

Insurance

Financial Services

Healthcare

Professional Services

Legal Services

Manufacturing/Retail

Logistics

Functional Specializations

Business Technology Group

Finance & Accounting

Research & Analytics

Customer Service

KEY DIFFERENTIATORS

OFFSHORE OPERATIONAL EXCELLENCE

CLIENT & INDUSTRY
RECOGNITION



Travel Partners


Building on its reputation as a leading offshore BPO service provider in the travel sector, WNS has extended its service portfolio to include customized services for global distribution system providers, logistics companies, hotels and automobile rental companies.
  • Global Distribution System (GDS) Providers: WNS offers the accuracy and timeliness necessary to file fares for GDS providers. We also offer help-desk support for travel agents seeking information related to fares or requiring technical assistance.
  • Logistics Companies: Leveraging our experience executing end-to-end processes for cargo divisions of passenger airlines, WNS has developed an in-depth understanding of the back-office requirements of logistic companies. Our service portfolio includes processing rejected airway bills so they can be released for invoicing, as well as settling disputed invoices post-investigation.

    For additional information, please refer to our Manufacturing, Logistics, Retail, and Utilities services page.
  • Hotels: Understanding the difference between a customer and a guest, WNS extends clients' hospitality through reservation services, guest relations and loyalty programs. We also support hotel staff through processes focused on rate distribution, rostering and manpower planning, finance and accounting, reporting and MIS, and employee services.
  • Car Rental: WNS supports the entire front-, mid- and back-office processes of car rental companies. With a proven track record working with travel suppliers and partners, WNS has the experience necessary to manage processes specific to car-rental sales and service calls and to provide accounting services to companies with extensive field operations and assets that need their information reconciled and kept up-to-date.
Contact Info
To learn more about how WNS' travel solutions can help you, send an email to travel@wnsgs.com.