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Building on its reputation as a leading offshore BPO service
provider in the travel sector, WNS has extended its service
portfolio to include customized services for global distribution
system providers, logistics companies, hotels and automobile
rental companies.
- Global Distribution System (GDS) Providers:
WNS offers the accuracy and timeliness necessary to file
fares for GDS providers. We also offer help-desk support
for travel agents seeking information related to fares or requiring technical
assistance.
- Logistics Companies:
Leveraging our experience executing end-to-end processes
for cargo divisions of passenger airlines, WNS has developed an in-depth
understanding of the back-office requirements of logistic companies.
Our service portfolio includes processing rejected airway bills so
they can be released for invoicing, as well as settling disputed invoices
post-investigation.
For additional information, please refer to our Manufacturing,
Logistics, Retail, and Utilities services page.
- Hotels:
Understanding the difference between a customer and a guest,
WNS extends clients' hospitality through reservation services, guest
relations and loyalty programs. We also support hotel staff through
processes focused on rate distribution, rostering and manpower planning,
finance and accounting, reporting and MIS, and employee services.
- Car Rental:
WNS supports the entire front-, mid- and back-office processes
of car
rental companies. With a proven track record working with
travel suppliers and partners, WNS has the experience necessary to manage
processes specific to car-rental sales and service calls and to provide
accounting services to companies with extensive field operations and
assets that need their information reconciled and kept up-to-date.
Contact Info
To learn more about how WNS' travel solutions can help you, send an email to travel@wnsgs.com.
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